Janet R. Carpman, MCP Ph.D

Director of Wayfinding
617-695-1225 (TTY/V)
jcarpman@IHCDesign.org

Janet R. Carpman, MCP Ph.D

Jan has more than 30 years’ experience as a wayfinding consultant (with Carpman Grant Associates) to medical, educational, arts & cultural, government, and other public facilities. With her longtime partner, Myron Grant, and sign designer, Dick Nicolson, she has analyzed, planned, and designed wayfinding systems for over 70 organizations with large, complex sites and buildings, and has involved thousands of users in her work. 
 
Jan is committed to understanding and meeting the wayfinding needs and preferences of diverse users; the budgetary, corporate identity, and mission-related wayfinding concerns of leadership; and the day-to-day, job-related wayfinding requirements of staff.
 
A skilled speaker, writer, trainer, and coach, Jan is the author (with Myron Grant) of the award-winning books, "Directional Sense: How to Find Your Way Around" (IHCD 2012) and "Design that Cares: Planning Health Facilities for Patients and Visitors," third edition (Jossey Bass 2016), as well as scores of publications. She has been an invited speaker at 50+ national and international conferences and a guest on many radio shows.
 
She seeks examples of exemplary, inclusive wayfinding systems from around the world.
 
Jan holds degrees from the University of Michigan (PhD in Architecture and Sociology), Harvard University (Master of City Planning), and the University of Rochester (BA in Sociology).