This presentation will offer an introduction to the concept of wayfinding and touch on a number of related issues: what makes wayfinding difficult, some consequences of disorientation, customer expectations about wayfinding in health facilities, and more. It will also drill down a bit and discuss a wayfinding system, architectural and interior design features that affect wayfinding, and best practices for inclusive wayfinding design.
When: November 20, 2019 | 5:15 p.m. to 6:45 p.m.
Where: BSA Space, 290 Congress Street, Boston, MA
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