Institute for Human Centered Design

Dedicated to enhancing the experiences
of people of all ages, abilities, and cultures
through excellence in design.
Let's Work Together


An education lecture at IHCD


Opportunities for learning through IHCD include a Lunch & Learn series, trainings, workshops and events. Internship and fellowship opportunities are also available all-year-round.

People discussing design


Our scope for consulting includes, among others, plan reviews, assessment of accessibility in the built environment and testing of digital and web accessibility.

Employees designing on computers


IHCD works with entrepreneurs, designers and businesses to evaluate concepts, prototypes or existing designs to assess usability for the widest possible spectrum of people.

A blind user testing a prototype


IHCD has an established database of user/experts, chosen for each opportunity to find the best match between the person and the project.


Inclusive Design

Inclusive design is design that works for the widest spectrum of users without the need for specialized adaptation, It centers around the user experience with a focus on social sustainability. IHCD uses the World Health Organization’s Definition of Disability as the foundation for our consulting and research work in the field and in our user/expert lab. We believe that good design must work not only for as many users as possible, but also enhance everyone’s experience.

Inclusive Design
a woman reading about inclusive design in the home

News & Events

The human brain drawn with colorful lines and dots

Originally posted on

After graduating with a master's degree in applied math, Oliver Wilcox was ready to start a career. He aced every data analytics tests put forth by the hiring departments at major companies, yet Oliver still came up short during the interview process…

Kathy Gips, Director of Training at the NE ADA Center/ Institute for Human Centered Design

Our very own Kathy Gips, Director of Training for the New England ADA Center, will be presenting at the Architecture Boston Expo this fall. Kathy will be speaking on two panels on November 28th. The first one, "WE05 - ADA Updates 2018" from 8:30 am to 10 am, discusses new updates from the U.S.…

Sarah Weir, Design Council's CEO

Originally posted on

Sarah Weir, Design Council's CEO, answers questions like "What do you think of when you hear diversity and inclusion? What impact does diversity and inclusion have on your life? How are design, diversity and inclusion linked?" 

Design is…

Design Council logo

Story originally posted on

Craig is a father of 3 and Imogen, his second child, has William's syndrome. This makes learning new things very challenging because of things going on around her which might distract her. Craig took it upon himself to create VR videos that…

News & Events

User/Expert Lab

A user/expert is a person who has developed expertise by means of their lived experience in dealing with the challenges of the environment due to a physical, sensory or cognitive functional limitation. IHCD has an established database of user/experts who range from adolescents to people in their ‘80s. Participants help review the usability and accessibility of physical environments as well as products, services and new technologies.

two blind users sitting on a couch

New England ADA Center

IHCD is home to the New England ADA Center; the Americans with Disabilities Act (ADA) is a comprehensive federal civil rights law that prohibits discrimination in all aspects of life on the basis of disability. There are five Titles within the ADA that outline rights and responsibilities of employers, state and local government, businesses and non-profits, architects and designers and individuals and advocates, and IHCD strives to help customers reach standards set by these titles.

elderly people attending an ada educational lecture
New England ADA

About Us

A blind man reading with his dog


We are committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages, abilities and cultures through excellence in design.

Valerie Fletcher with a group of students


IHCD has built a large family of friends and allies over 30 years, and we are proud to say that this inner circle is characterized by both longevity of commitment and an appetite for the next frontier.

The outside view on IHCD's offices


IHCD is located at 200 Portland Street, Boston, MA 02114.

Visit the directions page for more detailed directions.

Sherll, IHCD's administrative assistant answering the phone.


1 (617) 695-1225 (v/tty)

Fax: 1 (617) 482-8099

About Us