Institute for Human Centered Design

Dedicated to enhancing the experiences
of people of all ages, abilities, and cultures
through excellence in design.
Let's Work Together

The Changing Reality of Disability in America: 2020

This documentary film and research project reexamines the experience of disability in America, and shines a light on the stories of those all too often left behind. Register for a virtual premiere screening event on August 19th.


An education lecture at IHCD


Opportunities for learning through IHCD include a Lunch & Learn series, trainings, workshops and events. Internship and fellowship opportunities are also available all-year-round.

People discussing design


Our scope for consulting includes, among others, plan reviews, assessment of accessibility in the built environment and testing of digital and web accessibility.

Employees designing on computers


IHCD works with entrepreneurs, designers and businesses to evaluate concepts, prototypes or existing designs to assess usability for the widest possible spectrum of people.

A blind user testing a prototype


IHCD has an established database of user/experts, chosen for each opportunity to find the best match between the person and the project.


Inclusive Design

Inclusive design is design that works for the widest sepctrum of users without the need for specialized adaptation, It centers around the user experience with a focus on social sustainability. IHCD uses the World Health Organization’s Definition of Disability as the foundation for our consulting and research work in the field and in our user/expert lab. We believe that good design must work not only for as many users as possible, but also enhance everyone’s experience.

Inclusive Design
a woman reading about inclusive design in the home

News & Events

screenshot with IHCD logo, project title changing reality of disability in America and event title virtual documentary premiere on august 19 at noon eastern time

In this year like no other, it’s time to tell the story of the ways in which inequity and racism have shaped the experience of disability in America.  We celebrate lives well lived and personal journeys pursued. But those stories remain the exception. There are millions of Americans with…

the changing reality of disability in America 2020, an Allan R. Meyers Memorial project

Coinciding with the celebration of the 30th anniversary of the passage of the American with Disabilities Act (ADA), the Institute for Human Centered Design (IHCD) announces the Allan R. Meyers Memorial research project and documentary film “The Changing Reality of Disability in America: 2020.”…

IHCD-New England ADA Center logo

Please join the August webinar trainings on how the ADA applies to people in…

Headshots of Ricardo Gomes, Nikeisha Nelson, June Grant, Nigel Jacob and Brad Grant with the title Black Lives Matter in Reframing Inclusive Design in text above the panelists' photos

The fact of extreme inequity and racism in America is no longer possible to ignore. The pandemic ripped away the truth of systemic racism in leaving Black, Indigenous and People of Color (BIPoC) more vulnerable to the virus and more likely to die. It also ripped away the fog of…

News & Events

User/Expert Lab

A user/expert is a person who has developed expertise by means of their lived experience in dealing with the challenges of the environment due to a physical, sensory or cognitive functional limitation. IHCD has an established database of user/experts who range from adolescents to people in their ‘80s. Participants help review the usability and accessibility of physical environments as well as products, services and new technologies.

two blind users sitting on a couch

New England ADA Center

IHCD is home to the New England ADA Center; the Americans with Disabilities Act (ADA) is a comprehensive federal civil rights law that prohibits discrimination in all aspects of life on the basis of disability. There are five Titles within the ADA that outline rights and responsibilities of employers, state and local government, businesses and non-profits, architects and designers and individuals and advocates, and IHCD strives to help customers reach standards set by these titles.

ADA 30th anniversary logo
New England ADA

About Us

A blind man reading with his dog


We are committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages, abilities and cultures through excellence in design.

Valerie Fletcher with a group of students


IHCD has built a large family of friends and allies over 30 years, and we are proud to say that this inner circle is characterized by both longevity of commitment and an appetite for the next frontier.

The outside view on IHCD's offices


IHCD is located at 200 Portland Street, Boston, MA 02114.

Visit the directions page for more detailed directions.

Sherll, IHCD's administrative assistant answering the phone.


1 (617) 695-1225 (v/tty)

Fax: 1 (617) 482-8099

About Us