The Institute for Human Centered Design welcomes Janet R. Carpman, MCP Ph.D. as our first Director of Wayfinding

Nov 27, 2017
Janet R. Carpman The Institute for Human Centered Design (IHCD) is pleased to announce that Dr. Carpman, our long-time collaborator and colleague, will be joining IHCD in a new role, our first Director of Wayfinding.  
Jan has more than 30 years’ experience as a wayfinding consultant (with Carpman Grant Associates) to medical, educational, arts & cultural, government, and other public facilities. With her longtime partner, Myron Grant, and sign designer, Dick Nicolson, she has analyzed, planned, and designed wayfinding systems for over 70 organizations with large, complex sites and buildings, and has involved thousands of users in her work. 
Jan is committed to understanding and meeting the wayfinding needs and preferences of diverse users; the budgetary, corporate identity, and mission-related wayfinding concerns of leadership; and the day-to-day, job-related wayfinding requirements of staff. 
A skilled speaker, writer, trainer, and coach, Jan is the author (with Myron Grant) of the award-winning books, “Directional Sense: How to Find Your Way Around” (IHCD 2012) and “Design that Cares: Planning Health Facilities for Patients and Visitors,” third edition (Jossey Bass 2016), as well as scores of publications. She has been an invited speaker at 50+ national and international conferences and a guest on many radio shows. Jan holds degrees from the University of Michigan (PhD in Architecture and Sociology), Harvard University (Master of City Planning), and the University of Rochester (BA in Sociology). 
Some of Jan’s initial tasks as IHCD’s Director of Wayfinding will be to embrace IHCD’s conviction that wayfinding is a central issue of universal or inclusive design and one of its most elusive to get right.  Jan will help to generate awareness, seek opportunities for training and gather exemplary wayfinding examples that work seamlessly for everyone across the spectrum of age, ability and culture.

About the Institute for Human Centered Design

The Institute for Human Centered Design (IHCD) is an international education and design non-profit organization committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages, abilities and cultures through excellence in design.
Founded in Boston in 1978 as Adaptive Environments and changed its name on its 30th anniversary to have an identity more reflective of current work. IHCD’s headquarters remain in Boston though some of the team work remotely in other parts of the U.S. 
IHCD meets its mission through an unusual mix of education, technical assistance, consulting, interdisciplinary design services and contextual inquiry research. Each activity informs the others for a dynamic interplay of expertise, learning, and exploration.  We are deep content experts in both accessibility and universal/inclusive design. IHCD understands accessibility as a floor or baseline for inclusive design and the practice of designing for people across the broadest spectrum of ability and age as a dynamic activity at the heart of socially sustainable design.