Publisher
Mc Graw Hill
Year Published
1975
Copies
1
Call Number
RA972.5 .C67
ISBN Number
0-07-084452-6
Description
Illuminative Incident Analysis is a unique method of team appraisal and personnel training. It has been formulated and developed by the 2 authors for use by care service staff. The implications of this method for training in industry and business are immense, for what has been pioneered in hospitals can be done elsewhere to increase perception and self-awareness.